ChangeWave Research Report:

Tough Times For Corporate Software Spending

Few Signs of a Bottom But Virtualization Shows an Uptick

May 12, 2008

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Overview: ChangeWave’s latest software purchasing survey shows a continued deterioration in business spending on software. A total of 1,956 respondents involved with software purchasing in their company participated in the April 8-15 survey.

Tough Times. One-in-four respondents (25%) now say their company will spend less for software over the next 90 days – 3-pts worse than our January 2008 survey.

Only 12% say their company will spend more – down 4-pts from previously.

What’s Driving the Slowdown? Thirteen percent (13%) of respondents cite ‘a general slowdown in business conditions and capital budgets’ as driving their company's purchasing decisions – 4-pts more than in January and double the percentage of six months ago.

In addition to the above, we asked respondents if there had been any recent changes in their company’s overall capital budgets.

Thinking about your company's overall capital budget for 2nd Quarter 2008, have there been any adjustments made over the past 90 days?

Capital Budgets Adjusting Lower. In a clear signal that the spending downturn isn’t over, better than one-in-four respondents (26%) say their 2nd Quarter capital budgets have been adjusted lower over the past 90 days – 4 pts worse than three months ago and more than triple the percentage who say their cap budgets have increased (8%).

Software Categories. We also asked about specific software categories, and it’s notable that two-in-five respondents (40%) say their company has No Plans to Purchase Software in the Next 90 Days, a 2-pt uptick from previously.

The software categories showing the most weakness going forward are Enterprise Resource Planning (Net Score = -11), Document and Enterprise Content Management (ECM; -9) and Customer Relationship Management (CRM; -6) software.

On a brighter note, the survey results do show Virtualization Software (Net Score = +5) and Security Software (+4) experiencing increased spending going forward.

Winning and Losing Companies. VMware (VMW) (up 13-pts) and Citrix (CTXS) (up 5-pts) show momentum in terms of market share gains over the previous 90 days. We’ll take an in-depth look at corporate virtualization spending trends in an upcoming ChangeWave report.

On the downside, SAP (SAP) (down 12-pts) shows the greatest market share decline in respondent companies since our previous survey. Sage Software (down 4-pts) also shows signs of weakness. Moreover, visibility for both companies appears weak.

Bottom Line: A further retrenchment is occurring in corporate software spending, according to the current survey results. There is little evidence of growth so far in the 2nd quarter. Indeed, the findings point to a continuing recession in business spending.

Software categories that are being particularly hard hit include Enterprise Resource Planning, Document and Enterprise Content Management, and Customer Relationship Management software.

One clear bright spot in the current malaise is the uptick in corporate spending for both Virtualization and Security Software. That’s good news for VMware and Citrix, in particular.

Summary of Key Findings

Few Signs of a Bottom in Corporate Software Spending
  • One-in-four (25%) say their company will spend less for software over next 90 days – 3-pts worse than Jan 2008
  • Just 12% say they will spend more – down 4-pts


  • What’s Driving Slowdown?
  • 13% cite 'a general slowdown in business conditions and capital budgets' as driving company purchase decisions
  • This is up 4-pts since January and double the percentage of 6 months ago

  • Hardest Hit Software Categories
    Decreased Corporate Spending Next 90 Days
  • ERP (-11)
  • ECM (-9)
  • CRM (-6)


  • Further Sign the Downturn Isn’t Over – Capital Budgets Adjusting Lower
  • 26% say 2Q cap budgets have been adjusted lower over past 90 days
  • Only 8% say cap budgets increased

  • Software Bright Spots
    Increased Corporate Spending Next 90 Days
  • Virtualization Software (+5)
  • Security Software (+4)


  • Winning Companies
  • VMware (70%; up 13-pts)
  • Citrix (26%; up 5-pts)


  • Losing Companies
  • SAP (down 12-pts)
  • Sage Software (down 4-pts)

  • Table of Contents

    The Findings

    (A) Corporate Software Purchasing Trends

    (B) Top Winning and Losing Companies

    ChangeWave Research Methodology

    About ChangeWave Research

     


    Overview:  ChangeWave’s latest software purchasing survey shows a continued deterioration in business spending on software. A total of 1,956 respondents involved with software purchasing in their company participated in the April 8-15 survey.

    (A) Corporate Software Purchasing Trends

    (1) How would you characterize your company's spending plans for software over the next 90 days compared to the previous 90 days?

     
    Current Survey Apr ‘08
    Previous Survey
    Jan ‘08
    Previous Survey
    Oct ‘07
    Previous Survey
    Jul ‘07
    Previous
    Survey
    Apr ‘07
    We are planning to spend more for software compared to previous 90 days
    12%
    16%
    18%
    18%
    22%
    We are planning to spend less for software compared to previous 90 days
    25%
    22%
    14%
    14%
    10%
    There has been no change in spending plans for software compared to previous 90 days
    55%
    54%
    62%
    60%
    54%
    Don't Know / Other
    8%
    8%
    5%
    8%
    13%


    Tough Times. One-in-four respondents (25%) now say their company will spend less for software over the next 90 days – 3-pts worse than our January 2008 survey.  Just 12% say their company will spend more – down 4-pts from previously.


    2) Looking at the following areas, which one is most driving your software purchasing decisions?

     
    Current Survey Apr ‘08
    Previous Survey
    Jan ‘08
    Previous Survey Oct ‘07
    Previous
    Survey
    Jul ‘07
    Previous
    Survey
    Apr ‘07
    We currently do not need to purchase any new software
    27%
    29%
    26%
    29%
    14%
    Existing software is getting outdated and must be replaced
    22%
    23%
    25%
    23%
    37%
    General slowdown in business conditions and capital budgets
    13%
    9%
    6%
    5%
    4%
    Enhancing our ability to innovate and develop new products and services
    11%
    11%
    11%
    14%
    NA
    New software capabilities are accelerating the replacement cycle
    6%
    6%
    7%
    7%
    12%
    Improved customer service
    6%
    7%
    7%
    5%
    8%
    A general improvement in business conditions and capital budgets
    5%
    5%
    7%
    7%
    13%
    We are waiting for new technology enhancements before purchasing new software
    3%
    4%
    5%
    4%
    4%
    New software is easier to use
    2%
    2%
    2%
    2%
    3%
    Other
    3%
    2%
    3%
    4%
    4%

    What’s Driving the Slowdown? Thirteen percent (13%) of respondents cited ‘a general slowdown in business conditions and capital budgets’ as driving their company’s purchasing decisions – 4-pts more than in January and double the percentage of six months ago.


    (3) Question Asked: Thinking about your company's overall capital budget for 2nd Quarter 2008, have there been any adjustments made over the past 90 days?*

    *Previous January 2008 Survey asked about 1st quarter 2008

    Capital Budgets Adjusting Lower. In another clear sign that the corporate spending downturn isn’t over, better than one-in-four respondents (26%) say their 2nd Quarter capital budgets have been adjusted lower over the past 90 days – 4 pts worse than three months ago, and more than triple the percentage who say their cap budgets have increased (8%). 


    (4) Which of the following types of software will your company be purchasing over the next 90 days? (Check All That Apply)

     
    Current Survey Apr’ 08
    Previous Survey
    Jan ‘08
    No Plans to Purchase Software in Next 90 Days
    40%
    38%
    Security Software
    16%
    16%
    Database Management Software
    13%
    13%
    Data Storage Software
    11%
    9%
    Business Intelligence/Reporting and Analytics (BI)
    9%
    8%
    Virtualization Software
    9%
    9%
    Customer Relationship Management (CRM)
    7%
    7%
    Document and Enterprise Content Management (ECM)
    5%
    5%
    Enterprise Resource Planning (ERP)
    5%
    7%

    Software Categories.  We also asked about specific software categories, and it’s notable that two-in-five respondents (40%) say their company has No Plans to Purchase Software in the Next 90 Days, a 2-pt uptick from previously.


    (4A) And over the next 90 days, do you think your company's software spending in each of the following areas will increase, decrease, or remain the same compared to the previous 90 days?

     
    Increase
    Over
    Next 90
    Days
    Decrease
    Over
    Next 90
    Days
    Change Score
    Virtualization Software
    18%
    13%
    +5
    Security Software
    15%
    11%
    +4
    Data Storage Software
    15%
    15%
    0
    Database Management Software
    15%
    16%
    -1
    Business Intelligence/Reporting and Analytics (BI)
    14%
    16%
    -2
    Customer Relationship Management (CRM)
    12%
    18%
    -6
    Document and Enterprise Content Management (ECM)
    9%
    18%
    -9
    Enterprise Resource Planning (ERP)
    8%
    19%
    -11

    The software categories showing the most weakness going forward are Enterprise Resource Planning (Net Score = -11), Document and Enterprise Content Management (ECM; -9) and Customer Relationship Management (CRM; -6) software.

    On a brighter note, the survey results do show Virtualization Software (Net Score = +5) and Security Software (+4) experiencing increased spending going forward.

     

    (B) Top Winning and Losing Companies – ChangeWave Corporate Software Spending Survey

    * Sage Software is part of The Sage Group, which is listed on the UK stock exchange.

    Winning and Losing Companies.  VMware (VMW) (up 13-pts) and Citrix (CTXS) (up 5-pts) show momentum in terms of market share gains over the previous 90 days. We’ll take an in-depth look at corporate virtualization spending trends in an upcoming ChangeWave report.

    On the downside, SAP (SAP) (down 12 pts) shows the greatest market share decline in respondent companies since our previous survey.  Sage Software (down 4-pts) also shows signs of weakness.  Moreover, visibility for both companies appears weak.

     


    This report presents the findings of our latest ChangeWave Alliance survey on corporate spending for software. The survey was conducted April 8-15 and a total of 1,956 Alliance members involved with IT spending in their company participated.

    The Alliance's proprietary research and business intelligence gathering system is based upon the systematic gathering of valuable business and investment information directly over the Internet from accredited members.

    ChangeWave surveys its Alliance members on a range of business and investment research and intelligence topics, collects feedback from them electronically, interprets and reconciles the information in a cohesive manner and converts the information into valuable quantitative and qualitative reports.

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    The business and investment intelligence provided by the Alliance provides a real-time view of companies, technologies and business trends in key market sectors, along with an in-depth perspective of the macro economy – well in advance of other available sources.

     


    ChangeWave Research, a subsidiary of InvestorPlace Media, LLC, identifies and quantifies "change" in industries and companies through surveying a network of thousands of business executives and professionals working in more than 20 industries.

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