August 19, 2008

Inflation's a Huge Drag as Energy Costs Transform Consumer Behavior

New survey looks at how consumers are coping in these inflationary times

By Paul Carton
August 19, 2008

Back in July, a ChangeWave survey of 4,525 consumers pointed to yet another clear downturn in U.S. consumer spending - despite the injection of $150 billion in tax rebates to stimulate the economy.

In that July survey, we focused on the key reasons why consumers are spending less. As the following chart shows, the chief culprits are Inflation (56%; up 4-pts) and Higher Energy Costs (56%; up 7-pts).

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These twin factors have skyrocketed since January in terms of their overall negative impact on consumer spending. Meanwhile, other consumer behaviors like Reducing Debt (24%), Saving More Money (18%) and Investing More Money (8%) have declined.

But there's far more to this story. Here at ChangeWave we've taken a close-up look at the impact of inflation and higher energy costs on consumers.

First, in our July survey, we asked respondents to tell us what effect - if any - higher energy prices will be having on their discretionary spending over the next 90 days - and while 15% of respondents said rising energy costs were having a Significant Effect on their spending, an unprecedented three-in-five (60%) said they were having a Modest Effect.

All told, that's 8 points higher than in our previous survey of just two months earlier.

In another related question, 12% of respondents said their driving had been "Very Much" affected by the rise in gasoline prices - a three fold increase since the beginning of the year.

But it's not just driving habits that have been altered by the rise in inflation.

When we asked consumers if rising prices in general had caused them to make other changes to their normal spending routine, one-in-two (50%) said yes. And among that group an extraordinary 68% said the number one change they've made is to Eat Out Less.

Note that 52% also reported they're Shopping More at Discount Stores, and 41% said they're Buying Lower Cost Items. Which brings us to perhaps the most interesting transformation of all - the "substitution principle" - which includes everything from shoppers replacing their steaks with hamburgers, to buying off-the-rack clothes rather than designer labels.

For example, respondent JLE0128 reports he is replacing expensive food items with less costly ones. "I've quit eating steak, lobster, and expensive Tex-Mex," he writes. "I'm searching out all low cost options - eating hamburgers, not ordering drinks or other costly extras with meals. I'm also sticking with basic needs and avoiding anything not reasonably priced. No more Starbucks - I now use McDonald's for coffee."

Member GAM91914 adds, "More pasta and rice dishes are being eaten, with less dairy and meat." Respondent PEN02292 says he's "replaced organics at Whole Foods for generics at Ralph's" and RIC00696 is "buying more store branded foods rather than national brands like Proctor & Gamble, Kraft and ConAgra."

DOM95250 says, "I now make peanut butter & jelly sandwiches to take to work instead of going out."

Below are some other examples of how consumers are changing their habits and behaviors to cope with overall inflation and higher energy costs.

  • KON58654 writes, "Clothing and shoes are now from the discount store."
  • SON03970 writes, "I now shop for clothes that are on clearance to save money."
  • WEB18822 writes, "Discontinued $129.00 per month Time Warner digital cable TV service and went back to using a free antenna; changed cell phone plan from $120.00 per month down to $45.00 per month; eliminated storage space rentals."
  • LIN02874 writes, "Buying auto parts to repair my car rather than spending money on a newer car."
  • DMS93208 writes, "Wal-Mart clothes instead of Kohl's, Penney's, etc. in some cases."
  • RGA52560 writes, "More discount internet shopping without tax or shipping to replace purchasing from local or national merchants. Shopping more bulk at discount warehouses. Track grocery sales and double/triple coupons."
  • DRM1144 writes, "Bought a motorcycle instead of driving my SUV."
  • BWH48924 writes, "Replaced gas for car with a bicycle a couple times a week."
  • TRA3972 writes, "Going out to movie theaters - replaced with Blockbuster Total Access."
  • ARL47234 writes, "Netflix used instead of going to movie theater."
  • MRG02762 writes, "I brew my own coffee instead of buying Starbucks."
  • CHI6274 writes, "Drink coffee at home."
  • TFW6544 writes, "I stopped buying most wines, especially those over $15.00. Put off projects at home that I cannot do myself. No longer use any maid services and clean my own house!"
  • DIC99036 writes, "I replaced a bank account that had built-in fees for services I rarely use for a no-frills free account."
  • As U.S. consumers continue to make substitutions to compensate for the drag of inflation and higher energy costs, both winners and losers are emerging.

    For example, although virtually all restaurants have taken a hit because of slower spending during 2008, it's the weaker chains have really taken it on the chin - the latest examples being Bennigan's and Steak & Ale, which just filed for bankruptcy.

    Other recent examples of stores losing market share due to consumer behavior changes include Best Buy (BBY; 9%) and the whole gamut of Mall giants such as Macy's (M; 8%) and Sears (SHLD; 5%).

    At the same time we are witnessing a large-scale migration to discount stores and wholesale clubs - with Wal-Mart (WMT; 25%) and Costco (COST; 16%) among the biggest beneficiaries.

    Talk about substitution!

    Back in March, we first reported on a seismic Transformation in Retail Shopping (see ChangeWave's March Consumer Spending Report) - led by sharply lower spending and higher inflation. That huge shift by consumers to the discount retailers and wholesale clubs now appears to have solidified into a permanent, long-term, secular trend.

    To stay up-to-date on our findings, sign up for our free newsletter

    Jim Woods co-wrote this article.


    Related ChangeWave Articles
    -- Consumers Spending More Time in The Kitchen (8/12/08)
    -- Yet Another Spending Downtick in ChangeWave Consumer Survey (7/22/08)
    -- No Mas! Costco and Wal-Mart Lead a Consumer Revolution (5/27/08)
    -- World Takeover By Wal-Mart and Costco (5/20/08)
    -- U.S. Inflation Worries Spiral as Spending Falls... (4/14/08)
    -- No Signs Yet of a Bottom (3/5/08)




    Comments (3)

    Maurice W:

    Amidst all the respondents who gave examples of how they are spending less, I was looking for those from a former homeowner, forced to leave the no longer affordable, over-mortgaged house, and is saving money...

    Geoffrey H:

    I think that your fundamental premise is incorrect: accordingly the accuracy of your conclusions suffer.

    The window of time your interview considers is implied, but short, perhaps 2 years max, but nominally 1 year. Like me, most people can't recall 1 year ago, let alone 5 or 20.

    But the FUNDAMENTALS are very different today than say 25 years ago. People did not pay for computers, FAX machines, VCRs/DVD players / blue tooth devices, video games, digital audio and video content, cell phones, software, printers, designer coffee, Ipods, $300 concert tickets, OR designer clothes. They were not available! Today people are buying more stuff simply because there is more stuff and kinds of stuff to buy and "merely living" requires a cell phone, text messaging, net access and a host of previously unavailable things never before needed for life.

    Funny thing is that these thing are not necessary to life. But these changes have added to the perceived costs of life or living. Where did the money come from for these new kinds of goods? As a percent of annual spending, these savings come from lower energy costs (yes -gasoline, electricity), clothing costs (WalMart anyone?,) lower interest rates (especially effective interest when discounted for former tax deductability) and other mass produced items, especially those with greater energy efficiency. Automobiles are cheaper and more efficient than ever. Productivity of business has provided more stuff at lower relative costs as a percentage of income. We spend less on items which were commonplace decades ago and can afford to buy some stuff which was unneeded and unavailable back then and call it essential.

    Why is the average American's pocketbook so squeezed? Taxation at EVERY level: city, state, federal; property, sales, excise; fees, permits, use. These are amped up by inflation and indexing. They got doubled when the one paycheck family died, and both parents were required to pay income, sales, property, and the myriad of other taxes.

    Even earning an annual wage of $75K makes one feel poor because 1/3 of your pay is gone before you see it, with the cost to the employer nearly 1.4 times the employee's salary.

    Middle class TAXES, especially on dual incomes families, are the fundamental change which has left a huge gap between the amount that could be spent 25 years ago and today. Taxes at all levels have led to a tremendous loss of buying power and a huge reduction in its standard of living.

    John M.:

    We have 100 years constructing a life that revolves around the automobile, which is now outrageously expensive. Deconstructing it will require a drastic change in thinking. For instance, here, and in most cities, there is a law against riding a bicycle on the sidewalk. That should be eliminated. Riding in the street is extremely dangerous. Public transportation is very efficient, so much so that it would be profitable in the long run to make it a free municipal service, like fire and police protection. But it will never work running 66 passenger buses once an hour. It might work with 6 passenger buses running every 10 minutes. Electric cars are not a solution. That just substitutes burning coal to generate electricity to power battery chargers for burning gasoline in the engine. Tremendous line loss is a problem (power loss in the transmission line is equal to the resistance of the line times the square of the current - five times as much power = 25 times the line loss) and so is unequal power factors and concentrated load when 100,000 cars drive into the garage and plug in their battery chargers all at once. Our very best brains should be working on these probleme instead of how to put more music (so-called) on a MP3.

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